Privacy Policy

Effective Date: January, 2026
Last Updated: March, 2026

Comma Digital Consultancy Pvt. Limited (“Comma Digital Consultancy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, submit a form, book a consultation, sign up for updates, or work with us as a client.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Comma Digital Consultancy is an SEO and content consultancy that helps businesses improve their website performance through content strategy, SEO support, website messaging, and related consulting services.

Website: https://commadigitalconsultancy.com/
Email: connect@commadigitalconsultancy.com
Business Name: Comma Digital Consultancy Pvt. Limited

If you have any questions about this Privacy Policy or how we handle your information, you can contact us using the details above.

2. What Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain technical information collected automatically when you use our website.

Information you provide directly

We may collect:

Your name
Email address
Phone number
Company or business name
Website URL
Country or location
Details about your inquiry, project, or business needs
Information you share when you contact us, fill out a form, request an audit, or book a call
Billing or payment-related details, if required for a service agreement

Information collected automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referral source
General location data
Cookie and tracking data

This information helps us understand how visitors use our website and improve performance, content, and user experience.

3. How We Collect Information

We may collect information in the following ways:

When you fill out a contact form
When you email us directly
When you book a consultation or discovery call
When you request an SEO audit or service inquiry
When you subscribe to email updates or newsletters
When you interact with our website through cookies, analytics tools, or similar technologies
When you become a client and share business or project information with us

4. How We Use Your Information

We may use your information to:

Respond to your inquiries
Communicate with you about our services
Review project fit and provide proposals or recommendations
Deliver SEO, content, consulting, or related services
Improve our website, offers, and user experience
Send updates, newsletters, or marketing messages where permitted by law
Analyze website performance and visitor behavior
Maintain internal records
Protect our business, website, and users
Comply with legal, regulatory, tax, or contractual obligations

We only collect and use personal information where we have a legitimate business reason or another lawful basis to do so.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve functionality, understand website traffic, and support marketing activities.

These technologies may help us:

Understand how visitors use our website
Measure content and campaign performance
Remember user preferences
Improve website functionality
Support remarketing or advertising analytics, where applicable

Depending on the tools installed on our website, this may include services such as:

Google Analytics
Google Search Console
Meta Pixel
Form tracking tools
CRM or email marketing integrations

You can usually control cookies through your browser settings. If your website uses a cookie consent banner, visitors may also be able to manage preferences there.

6. Google Analytics and Similar Tools

We may use analytics services such as Google Analytics to better understand website traffic and user interactions. These tools may collect information such as device details, approximate location, pages visited, and engagement data.

Where required, we use available privacy settings and controls to reduce unnecessary data collection and support compliance. Google Analytics 4 includes event-based measurement, configurable retention settings, and region-specific privacy controls.

If you do not want analytics data collected through cookies, you can adjust your browser settings, reject non-essential cookies where that option is offered, or use tools made available by analytics providers.

7. Legal Bases for Processing

Depending on where you are located, we may rely on one or more of the following legal bases to process your personal information:

Your consent
Performance of a contract or steps taken before entering into a contract
Compliance with legal obligations
Our legitimate business interests, such as responding to inquiries, improving our services, maintaining website security, and operating our business responsibly

8. How We Share Information

We do not sell your personal information in the ordinary course of our business.

We may share your information only where necessary, including with:

Website hosting providers
Form, scheduling, CRM, and email service providers
Analytics providers
Payment processors
Professional advisers such as accountants, lawyers, or insurers
Contractors or service providers who help us deliver our services
Authorities or regulators, where required by law

We may also disclose information if necessary to protect our rights, investigate fraud, enforce our terms, or comply with legal requests.

9. Client Data and Project Information

If you become a client, we may receive business-related information, website access, analytics access, customer journey data, search performance data, and other materials needed to provide services.

We use this information only to deliver agreed-upon services, communicate about the project, improve strategy, and meet our contractual or legal obligations.

Any client data shared with us is treated confidentially and accessed only as needed to perform our work.

10. International Data Transfers

Because we may work with clients, tools, contractors, or service providers in different countries, your information may be stored or processed outside your province, state, or country of residence.

Where required, we take reasonable steps to ensure appropriate safeguards are in place for international transfers, including contractual protections and the use of reputable service providers.

11. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:

Respond to inquiries
Deliver services
Maintain records
meet legal, tax, accounting, or regulatory obligations
resolve disputes
enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we will delete it, anonymize it, or securely store it only where required by law.

12. Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we take appropriate steps to protect your data, we cannot guarantee absolute security.

13. Your Privacy Rights

Depending on your location, you may have rights relating to your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information, subject to legal and contractual limits
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request portability of your information, where applicable
Opt out of certain marketing communications
Ask how your information has been used or disclosed

If you would like to exercise any of these rights, please contact us using the contact details listed in this policy. We may need to verify your identity before responding.

Privacy laws in Canada, the EU, and certain U.S. states give individuals the right to be informed about data collection and to request access, correction, deletion, or other controls, depending on the applicable law.

14. California Privacy Notice

If you are a California resident, you may have specific rights under California privacy law, including the right to know what categories of personal information are collected, the purposes for which they are used, and the right to request deletion or correction in certain cases. California’s privacy framework continues under the CCPA, with additional regulations effective on January 1, 2026.

We do not sell personal information for money in the ordinary course of our business. If we ever engage in activities that legally qualify as “selling” or “sharing” under applicable California law, we will update this policy and provide any required notices or opt-out mechanisms.

California residents may submit privacy requests by contacting us at: connect@commadigitalconsultancy.com

15. Email Marketing

If you subscribe to receive updates, newsletters, or promotional emails from us, we may use your contact information to send you relevant communications about our services, insights, offers, or content.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.

We will not send marketing emails where prohibited by law without the required consent.

16. Third-Party Links

Our website may include links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of those third-party sites.

We encourage you to review their privacy policies before sharing personal information with them.

17. Children’s Privacy

Our website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to remove it.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices.

When we make updates, we will revise the “Last Updated” date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

19. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact us at:

Comma Digital Consultancy Pvt. Limited
connect@commadigitalconsultancy.com
commadigitalconsultancy.com